Overview of Our Privacy Practices
We collect your personal information directly from you through your interactions, use, and experiences with our websites, products and services. We also obtain your information indirectly from our Business Partners and other third-party sources.
“Business Partner” means any third party with whom we have a business relationship to assist us with: providing you with our products or services, processing your payments, tailoring content to your interests, sending you information or offers or performing other functions to support our relationship with you. For more information about the types and sources of information we collect about you refer to: Information We Collect About You.
We use your personal information for purposes such as:
- Providing you with our products and services and enhancing the quality of your customer support;
- Tailoring your customer experience. For example by making product or service recommendations to you.
- Improving our products and services.
- Complying with applicable laws.
- Improving the safety and security of our website, products and services. For example by detecting, preventing, investigating and responding to risks that could harm you or Cultura HR.
We may share your personal information with our affiliated companies and Business Partners to perform functions such as assisting us with completing any transactions, sharing information about our products and services, or offering you our latest deals and promotions. For more information refer to: How We Use and Share Your Information.
Our Use of Cookies and Other Technologies
When you interact with Cultura HR’s website, online services, interactive applications, email messages or advertisements, we may use cookies and similar technologies to help us tailor your experience, better understand your preferences, tell us which parts of our websites you have visited, facilitate and measure the effectiveness of our interest-based advertisements and web searches. We also use web beacons to help deliver cookies and gather data about our site performance and user journeys to and on our website.
You can exercise your privacy rights under applicable privacy laws (such as the California Consumer Privacy Act) concerning your personal information by emailing operations@culturahr.com. Cultura HR does not discriminate against customers who exercise their rights under applicable privacy laws
You can make choices about how Cultura HR reaches you with marketing offers or utilizes interest-based advertising, as well as customize your general communication preferences, at any time by emailing operations@culturahr.com to update your preferences.
For other privacy questions, issues, concerns or complaints, please email us at operations@culturahr.com or write to us at:
Cultura HR
Attn: Privacy Office
1095 Military Trail
Suite 2688
Jupiter, FL 33468
We may make changes to this Privacy Statement from time to time. If there are material changes to the Privacy Statement, we will revise the “last updated” date at the bottom of this statement. We encourage you to periodically review this Privacy Statement to learn how Cultura HR is protecting your personal information.
Information We Collect About You
The types of information we collect about you depends on your use of our products, services, and the ways you interact with us. This may include information about:
- How you use or visit our websites, accounts with Cultura HR or applications.
- How you use our services and products and interact with us.
- Contact, billing, and other information you provide.
- Improving and developing our products and services.
- Personalizing and recommending our products and services.
- Advertising and marketing to you, including sending promotional communications, targeting advertising, and presenting you with relevant offers.
The personal information we collect can include the following:
- Contact details such as your name, email address, mailing address and telephone numbers.
- Employment information such as your job title and other business or company information.
- Credentials such as your passwords, password hints and similar security information used for authentication and TrainingToday, a division of Simplify Compliance LLC d/b/a BLR – Business & Learning Resources (“TrainingToday”), located at 100 Winners Circle Suite 300, Brentwood, Tennessee 37027.
- Demographic information such as your age, gender, country, interests, and preferences.
- Web form information you provide in our web forms (forms you choose to complete will indicate whether the data requested is mandatory or voluntary).
- Payment information to process payments, such as a credit card number and associated security code.
- Account history information related to products or services you purchase, and activities associated with your account.
- Cookie and tracking information such as IP address, device identifier, location data, browser type and language, access times, the Uniform Resource Locator (URL), other unique identifiers and technical data that may uniquely identify your device, system or browser.
- Browser history information about the websites you visit.
- Error reports and performance information of the products and any problems you experience, including error reports.
- Troubleshooting and help information when you contact Cultura HR to make a purchase or for technical support or customer support services, phone conversations or chat sessions with our representatives which may be monitored and recorded.
- Content consumption information about media content (e.g., T.V., apps and games) you access through our products.
- Feedback and rating information you provide to us such as customer survey feedback and product reviews and testimonials you write.
How We Use and Share Your Information
We use and share your information to:
- Create, deliver, and maintain our products and services.
- Establish and maintain your account.
- Measure credit and payment risk.
- Provide account related services and information.
- Help you with customer service and technical support issues or questions.
- Help us improve and personalize our products and services.
- Provide you with marketing and promotional communications and deliver targeted and relevant advertising and relevant offers to you, which includes making better predictions about content and marketing offers that may interest you.
- Administer our Cultura HR Rewards program.
- Authenticate your identity.
- Detect and prevent fraud.
- Manage and protect our networks, services, and customers.
- Meet our legal obligations and conduct research.
Your Consumer Privacy Rights
Consumer privacy rights vary depending on where you reside, but Cultura HR will make reasonable efforts to honor your request even if you are a resident of a country or state that does not require us to do so under applicable law. You may have the following consumer privacy rights under applicable state laws:
- Right to Know: you may have the right to request information about the personal information we have collected about you and for what purpose.
- Right to Access: you may have the right to request information about how we process your personal information and to obtain a copy of that personal information.
- Right to Portability: you may have the right to receive your personal information, in a structured, commonly used, and machine-readable format and to have that information transmitted to another organization in certain circumstances.
- Right to Deletion: you may have the right to request the deletion of your personal information that we have collected from you.
- Right to Be Free from Discrimination: Cultura HR will not discriminate against you for exercising your consumer privacy rights.
- Right to Opt-out of Sharing: you may have the right to opt out of Cultura HR sharing your personal information with third parties for some purposes, including sharing that may be defined as a sale under certain laws.
- Right to Make Choices About Email Marketing: you may have the right to make choices about receiving email marketing.
Please keep in mind that we may not be able to honor all requests, such as if the information is required to process your payments or returns, to fulfill your order, or to comply with tax, audit, or other regulatory requirements. Please refer to Submitting Access or Deletion Requests to learn how to submit a request.
California residents can also turn on the Global Privacy Control (GPC) to opt out of the “sale” or sharing of your personal information for each participating browser system that you use. Learn more at the Global Privacy Control website. Please keep in mind that these opt-out tools are limited to the device and web browser you are using because they work off your device ID or browser ID. If you use another device or browser, you will need to opt-out on each device and browser. If you block or clear cookies from your browser, it may remove the opt-out settings, requiring you to opt-out again.
California Residents
The California Consumer Privacy Act (“CCPA”) grants California residents certain rights regarding the personal information that businesses have about them. These include (a) the right to know about personal information categories the business collected about you in the prior 12 months, the source of such information, the purpose for collecting the information and the specific information collected about you (this information is available in our Supplementary Disclosures; (b) the right to request access or deletion of your personal information, (c) the right to request correction of your personal information as well as (e) the right to direct a business to stop selling your personal information. While Cultura HR does not sell personal information to third parties for monetary consideration, the CCPA broadly defined “sale” and the certain data collected on our sites by third parties for interest-based advertising purposes may have been considered a “sale” under the CCPA, and would be considered sharing under the California Privacy Rights Act (“CPRA”). Cultura HR may be categorized as a “Service Provider” under the CCPA in certain cases, such as in providing products and services to our customers. In other cases, Cultura HR may be categorized as a business, such as in our day to day operations. The categories of third parties to whom personal information is disclosed include advertisers and marketing partners and data analytics providers. The categories of information we may share with such parties may include device information and identifiers, such as IP address, and unique advertising identifiers and cookies; usage information, such as browsing history; location information, such as city; and inference data. To opt out, you or an authorized agent acting on your behalf (subject to our verification of the identity and legal authority associated with such request as required by law) can also send your request to us at:
Cultura HR
Attn: Privacy Office
1095 Military Trail
Suite 2688
Jupiter, FL 33468
California residents can also turn on the Global Privacy Control (GPC) to opt out of the “sale” or sharing of your personal information for each participating browser system that you use. Learn more at the Global Privacy Control website.1095 Military Trail
Submitting Access or Deletion Requests
If you would like to access a copy of, or request deletion of the personal information we may maintain about you, or to exercise any other privacy right as set out above, you may do so by:
- Sending a written request via email to operations@culturahr.com;
- Writing to us at:
Cultura HR
Attn: Privacy Office
1095 Military Trail
Suite 2688
Jupiter, FL 33468
Cultura HR requires the following information to authenticate you no matter which method you use to make your request:
- First name
- Last name
- Email address
If you are an agent acting on behalf of someone else, please note that in addition to the information noted above, we will also ask for a copy of your Power of Attorney.
Please be aware that your request does not guarantee complete access or comprehensive removal as the law may not permit or require removal in certain circumstances.
Your Marketing Choices
You have choices about how we reach you with marketing offers and about other uses of your information. To update your preferences, you can submit your request in via email to operations@culturahr.com or in writing to:
Cultura HR
Attn: Privacy Office
1095 Military Trail
Suite 2688
Jupiter, FL 33468
Please be aware that it may take up to 10 business days for your email preferences to take effect.
Links to Third-Party Websites and Services
We may sometimes provide links directing you to websites operated by third parties. Those websites may also collect your personal information, subject to the third party’s information practices as outlined in their privacy statements. Cultura HR does not operate these websites and is not responsible for their information practices. We encourage you to review privacy statements on any third-party website before providing any personal information.
Contact Us
If you would like to exercise your privacy rights or have a privacy question, concern or complaint, please contact us at operations@culturahr.com or write to us at:
Cultura HR
Attn: Privacy Office
1095 Military Trail
Suite 2688
Jupiter, FL 33468
Effective Date: January 1, 2023
Last Updated: February 15, 2024
